General

What should I do if the game is frozen or won't open?
Force quit the app on iPhone or iPad:  Press the home button twice and your recent apps will appear. Swipe left or right to find the app you want to c...
How do I remove the ads in my game?
All of our free, ad-supported games also have a paid, completely ad-free version, apart from our Blackjack app. Follow the links below to find the ad-fr...
Why do I still see ads after purchasing the paid version of the game?
The paid versions of our apps will never display any advertisements. If you ever see ads, then you're likely still using the free, ad-supported version...
I accidentally purchased a game. How do I get a refund?
All transactions on the iTunes App Store are handled by Apple- you can contact iTunes Store support directly using this link: iTunes Support Website   O...
Why can't I see my Game Center leaderboard scores, or why aren't they increasing?
Brainium games for iPhone & iPad use Apple's Game Center to track your scores, ranking, and achievements. To make sure your scores are correctly up...
I see 'No Data Available' when I try to access my Score or Achievements in Game Center.
This is due to authentication issues with Game Center, but it is easily fixed by following a few steps. Open your Settings app and select General > ...